Shipping and handling

1. Standard delivery service?

2. Express delivery service

3. Order tracking

4. Packaging quality and protection

5. Transport costs

 

1. Standard delivery service
Attention: we are doing our best to get your products to you as fast as possible. Please choose your delivery address carefully (home, office, parents, ...) so that someone is available to receive delivery of your order during office hours.
Time to delivery in Belgium from 5 workdays up to 15 working days.
We are able to deliver throughout Europe and the World. For a specific quote, please contact our helpdesk: info@artmyplace.com

2. Express delivery service
For an express delivery service, we can offer you a courier delivery option. The price can change on a regular basis, therefor for a specific quote, please contact our helpdesk: info@artmyplace.com. You will get a quote fixing the exact price for your order.

3. Online order tracking
Your orders can be tracked thanks to a unique order number. This number will be emailed to you automatically shortly before your products are shipped out from our production facilities.
This number allows you to track your parcel online on the website of our transport agent.

4. Packaging quality
Your order is important to us. Our packaging has been developed specifically for the Art My Place products in order to ensure the protection of your order during transportation.
When your order is produced and packed, it is taken up by our transport agent that has been judged most qualified for your region (or by an express courier if you chose the option).
What if your order has been damaged? Do never accept a damaged package.  In all cases, please write « damaged package » on the reception form or open the package in front of the delivery man or women in order to assess the condition of the goods as well as the number of goods.

5. Transport costs
The transport cost in Belgium is 25€ per picture for formats up to 80cm x 120cm. Pictures bigger than 80cm x 120cm will cost up to 65€ per picture per transport.

We are able to deliver throughout Europe and the World. For a specific quote, please contact our helpdesk: info@artmyplace.com